Does anyone know if there a feature or application to allow admin to “log in as customer”? we need the admin can log in as a customer in the frontend site.

Since Multipass is required to log in as a customer without their password, how will you be able to implement this for a non-Plus shop?

Hi @jwpc Unfornunately we would not be able to do that at this point. Shopify Plus is a requirement.

I installed the app and unfortunately, when I try to login as the customer, it is asking for a long and password, so it never worked for me and no response from tech support in 5-days.

Does this allow me to place an order as the customer? How quickly am I able to get into the account to place an order for the customer? I have older clients who are not the most tech savy and just want us to do it, we are also using ReCharge for subscriptions which makes manual orders inside Shopify…

We are interested in this option. We have customers call who do not want to order online, or are having difficulty etc. The ability to log in as them allows them to see the options right in front of them while speaking with the customer. It provides a better experience for both sides, and is a faste…

Hi Gustavo, have you found a solution to your issue? Log in as your customer. Thanks Oren

Hi there - any luck on getting this up and running for general users? I know this comment was 3 years ago but it would be an amazing feature. Thanks!

hi did you ever build this app?

There’s a good app for this now, magefan login as customer!

Can admins log in as customers on the frontend site?

Technical Q&A

WebEx October 31, 2023, 3:49pm 76

Ah, with us this works. What do you use for custom pricing for your customers?

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Can admins log in as customers on the frontend site?

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