Hello, I am looking to get a bar code scanner. Do I have to use the Socket one supported by Shopify, or am I able to use any scanner with the shopify POS system. Thank you

Hi @elliebchildrens , Thank you for reaching out to the Community! I’m happy to provide some guidance with selecting hardware for your POS system, to get this resolved. When choosing a barcode scanner, you will want to select from our list of supported scanners as they are compatible with the POS …

Has anyone used an unsupported barcode scanner with success? The supported scanner is more money than I want to spend, especially since I would also have to get a newer ipad for it. Thanks!

@Blair That doesn’t really answer the question though. That list only shows the two Socket scanners sold by Shopify. They were asking if another brand of scanner will work. Understood the socket scanners are the only “supported” option but curious why you say other 3rd party scanners wont function…

Hi @Briskites , Thank you for reaching out. To provide some clarification, the Socket Mobile scanners are currently the only compatible scanners for the Shopify POS. Please let me know if you have any other concerns.

Yes my concern is not getting an answer to the actual question. I am asking if other scanners will work. NOT if they are supported.

Hello @Blair , I’m also asking on this point from @elliebchildrens with @SpiritRising , and further to @Briskites points. I appreciate that Shopify cannot state another scanner as 100% compatible. However, this is a reader of barcodes, not an iPad which i can get for the same or less than the 1D s…

I have tried a few different scanners, mostly in the zebra family, with no real success. I had to default to the Socket Scanner. The price hurts, but it works very well and has a good battery life.

“Not supported” means it won’t work. The only way a scanner can be connected to Shopify is through the Shopify app, and the Shopify app will not pair for anything other than the listed Socket scanners. There might be a workaround through a third part app, but you’ll pay a monthly fee.

I am in the same boat. I am a really small store, yet they only support items that us little people can’t afford. It has been beyond frustrating. They absolutely do not think about their small business owners. It is truly sad.

Can any barcode scanner be used with the Shopify POS system?

Retail & Point of Sale

christinlilly December 1, 2023, 4:41pm 11

I have went through 4 socket mobile scanners in two years, they are TERRIBLE and rarely read the smaller jewelry codes. Please submit to the Shopify IT team to expand scanner options.

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Can any barcode scanner be used with the Shopify POS system?

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