Can anyone help resolve a Facebook Commerce Account error?

Please can somebody help with Facebook Commerce Account Error?

Hi @kili_beauty ,

Happy to help on this. Can you kindly provide some more context on what the issue may be with your Facebook Commerce Account.

If at all possible could you share a full-screen screenshot of the error here so that I can take a closer look?

Are there any errors showing in your Shopify admin on the Facebook Channel, when you visit Online store > Facebook > settings? If so, please also share a screenshot of that too. In the meantime, you can have a look at their help center here for some answers to common questions.

Looking forward to your response.

Hi I have CCD our IT person (Sophie Evans) into this as Sophie is dealing with this issue for me as I’m not savvy on IT at all.

KIm

Hey @kili_beauty ,

Sounds good! Looking forward to their reply.