My shop is continuing to tell me my store does not meet the requirements because I have not set up my shopify inbox, however, I have reviewed everything and I am 99 percent sure that I have already set it up. Can
Hey there, @ajr !
Thanks for reaching out in our Community forums and sharing your concern. I’m happy to help.
Firstly, let’s ensure that you have the Shopify Inbox app installed and ready to go. To do this, you will need to log in to your Shopify account, click on the search bar and type Inbox or click on the Shopify Inbox app to install it. Once that’s done, please ensure that you have fully completed all of the set up steps.
I will need your help to gather more information. Are you able to share some additional details regarding your question? For instance, which feature are you looking to access that requires the set up of Shopify Inbox? You can also share a screenshot of the error you see. This will ensure that I don’t misunderstand any part of your question, and get you a solution sooner than later. Also, please be mindful of your screenshot to ensure any sensitive store information is blurred or not visible.
Kindly reply back to this thread with any questions or updates and we can continue our conversation further!