Can anyone recommend a loyalty program app with customer tag conditioning?

Topic summary

Shop owner seeks a Shopify loyalty app that: (a) limits availability or earning based on customer tags (Shopify tags used to segment customers), and (b) uses the store’s existing account (no separate sign-in). They prefer points, but are open to workable alternatives.

Pricing concern raised about a suggested app charging 3% of “loyalty sales.” The developer clarified the fee applies only to sales attributed to the loyalty program, announced an upcoming flat monthly plan for larger stores, and a one‑week free trial. The OP agreed to recheck given the new pricing direction.

Alternatives proposed:

  • Rise.ai: Uses store credit instead of points; supports rewards conditioned by customer tags; no separate sign-in needed. Store credit is positioned as clearer than points ($ value vs. abstract points).
  • Spaaza: Auto sign-in tied to the store account; asked whether tag conditions gate membership or earning, and indicated segmentation by Shopify tags for targeted promotions may be possible.
  • Fealty: Focus on cashbacks (not combining discounts and points); integrates via a small in-store widget tied to customer accounts.

Status: No final app chosen. Key open points: exact tag‑based rules needed; willingness to use store credit or cashback instead of points.

Summarized with AI on January 24. AI used: gpt-5.

Thanks for the suggestion but your pricing model is extremely expensive by comparison. It may not have an up front or per member cost like others, but you are changing 3% of participant’s sales which if used on the open site at large would basically be 3% of total site sales, which is absurd. Most systems I am looking at I am expecting to pay between $20 and $99 per month based on the expected volume of usage, but with yours the cost could easily be several hundred or more per month, no thanks.