Request for a direct customer support phone number for urgent, technical issues.
Original poster urgently seeks a technical contact, saying live chat is unhelpful and threatening to terminate their account. They criticize the lack of phone support and the decision behind it.
Another participant alleges their site was shut down for over a month, payouts were withheld (“stolen”), and they received no responses, describing it as their worst business experience.
Participants state there is no phone support number available, only a sales line for adding services, which reportedly does not provide actual support.
One user advises others to switch to a different service to avoid similar issues.
No phone number was shared, no official response appears in the thread, and no resolution or action items were achieved. The discussion remains open with unanswered questions about accessible, effective support channels (including for billing/payouts and troubleshooting).
I urgently need to speak with a technical resource. The people on the online chat have no clue what they are doing.
Is there a support number? I’ll have to terminate my account if I don’t get help.
No phone support = no service. They don’t care about their customers.
I would love to speak to the VP that made that decision. Stupid .
im in the same boat, the shut down my site for over a month, stole my payouts, and will not respond to me
I find it hard to believe such a good company could turn so bad so quickly. Ugh! Well if anyone has a phone number I would appreciate it.
theres no phone number except for sales to add additional services to which in my experience they will not support. this has been the worst business experience i have ever had.
so were clear i have received no support and only apologies in 1 months time. i would suggest you cut your losses and use a different service so you dont wind up like me.