Hi @tcoover ,
Based on my experience, many POD apps (such as Printify), typically don’t support custom options directly in their orders. This means you can’t create personalized fields for customers that get seamlessly included in the order sent to the POD company.
Printify, for example, suggest the following approach:
1. Set Order Approval to Manual:
- Adjust your order approval settings to “Manual” in the POD app. This enables you to edit the order before it goes into production.
2. Create a Product in the POD app:
- Generate a product with your personalized design, and publish it on your store.
3. Obtain Customer Design Requirements:
- Find a method to gather the customer’s design requirements. For instance, consider using the Easify Product Options app (free plan available) to create custom text fields, font picker or a file upload option on your product pages.
App settings:
4. Recreate the Ordered Product:
- Once the customer places an order, and you receive their design specifications, go to the POD app. Recreate the ordered product, ensuring it remains unpublished (save as draft).
5. Edit the Submitted Order:
- Edit the submitted order and replace the initial product with the newly recreated one, incorporating the customer’s design requirements.
6. Send the Order to Production:
- Finalize the process by sending the order to production. Click “Fulfill order” to complete the transaction.
This multi-step process ensures that your customers’ personalized design details are accurately captured and incorporated into the final product.