Can customers place store-pickup orders for out of stock items?

Shopify Discussion
1

Showing “Out of stock” is bothering me a lot! Is there any way that if any product is not available in my store still I can allow my customers to place store-pickup orders? Is it possible?

2

I think you can set this at the product level → Allow to sell when out of stock.

Then if you need to force a certain ship method, you could try a couple things:

  • Check the shipping settings and see if there’s a way you can identify those out of stock products and create a local pickup option for them.

  • You can add some text on the product page if the product has inventory out of stock, for example something like this:

{% if product.selected_or_first_available_variant.inventory_quantity < 1 %}

This product is currently available only for store pickup

{% endif %}

If you have multiple product variants, you’ll probably have to add some JavaScript to detect variant change and update the messaging check.

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3

Thanks, @JoesIdeas and @HotWax-Commerce !

I’m inquisitive if displaying “Available for pick up in 3 days” would reduce the probability of customers abandoning the cart more than displaying “This product is currently available only for store pickup.” My primary purpose as a retailer is to save the sale, which appears to be more likely in HotWax’s option.

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4

@Skye7 you’d have to A/B test to know for sure (Theme Scientist is the app I use).

Or you could also poll your customers. For example, send a survey to your email list and offer a nice discount code for completing the survey. If you have an engaged community or a large list, you should be able to get some feedback from what your customers would prefer… and as a side bonus you may generate some sales via the discount offer.

I’m a big fan of asking customers for their opinion / what they want, since that’s who you’re serving.

5

Thanks for sharing your thoughts @JoesIdeas

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