Can customers remove automatic discounts on their own?

Shopify Discussion
1

Hi,

With the recent round of changes to discounts and more, I was hoping to find out if it were possible for a customer to remove automatic discounts? I’m reading no, but as always information is scattered and some tricks aren’t widely out there.

Thanks,

Tom

2

Hi there @mttd !

Thanks for reaching out here in the Shopify Community to share your query.

I can confirm for you that it is not currently possible for customers to remove automatic discounts applied in stores.

If this is something you would like to see added to the discount functionality of Shopify in the future, I can file a feature request with our developer team on your behalf.

Any info you’re happy to share on the specific way you would like this to work, and why this is important to your business is really helpful in terms of filing that request.

Can you let me know a bit more about your business, and anything else you’re working on currently?

3

Hi Don, it is not possible to remove automatically applied discounts…

my concern is the following:

I also have noticed that using the Storefront API, it is not possible to remove a line-item from the cart when a discount is applied. so basically the cart gets locked?? can you please advise about this.

I found that information here: source: (https://community.shopify.com/topic/1787317)

thanks!

4

Hi, I’m having the same issue.

Did you manage to find a solution to this?

Thanks!