Can customers view detailed order history after logging in?

Technical Q&A

Topic summary

Topic: Whether logged-in customers can view detailed order history (beyond financial info) and reorder.

  • Built-in capability: The standard Shopify account page does not show that level of order detail.
  • Proposed solution: Use a third-party app that replaces the classic account page with a customizable customer portal featuring an Order History panel. A demo and screenshot were referenced.
  • Reordering: Customers can reorder any past order directly from the Order History panel.
  • Pricing/limits: Reorder functionality is included in the base plan and is free for stores with up to 1,000 customers. Additional paid plugins are available (wishlist, loyalty program, social login, custom forms, integrations).

Outcome: The need for detailed order history and reorder functionality is addressed via the suggested app; Shopify’s native page alone is insufficient.

Status: Resolved with a recommended third-party solution; no further open questions noted.

Summarized with AI on January 3. AI used: gpt-5.
1

can a customer find his order history after he logs in, including all of the details of the order, not just the financial detail as is currently shown

2

Hi

I don’t think the built-in Shopify account page (which is the page the customers access after logging in) will show that much detail.

You can use an app to replace it for a dashboard with more content. The app in my signature, Customer Accounts, replaces the ‘classic’ account page with a widget that is more customizable, functional and pretty, a customer portal that integrates different contents, like an Order History panel.

You can check how the Orders History panel looks on the demo site, click here.

JaviExpress_0-1709708260839.png
JaviExpress_0-1709708260839.png1103×926 58.3 KB

3

thank you…appreciate the reply, so using this ap, my customer can view
the order history

and can they use that history to place a reorder?

Paul

4

Hi.

Yes they can reorder any order in the Order History panel, this is included in the base plan and free for shops with up to 1.000 customers.

The app also have paid plugins you can optionally subscribe: wishlist, loyalty program, social login, custom forms, integrations with other apps