Can customers view private notes on their profiles?

Shopify Discussion
1

Hello Everyone,

I’d like to add a note about a customer on its profile. I was wondering if the client would be able to see the note?

It is a private note for the team to be aware and would note like for the client to see it.

Thank you all for your help!

2

Hi @Celine_Labaune
Notes are generally only visible to the staff that manages the store, not the customer.

I hope I’ve answered the question.

3

Thank you, that’s useful.