Hello, Just getting into Flow, have searched and can’t find the answer. Looking to set up Flow to send an email when an order is created and one of the line item products contains a specific tag. Is this possible and, if so, how please? “contains a specific tag” is the part I am stuck on. I have …

This was not possible with the old version of Flow, because it required going very deep in the data and Flow had a limit in place to do 2 levels deep (order.lineItems). That limit has been lifted with the new version of Flow and this is a key use case it enables. So in this case, you can check order…

Hi Ian, I’ve not previously seen the ability to target product tags assigned to line items within Flow, but I can suggest a solution for you to consider. Our Order Tagger app allows you to create rules that will tag your orders based on a set of criteria and conditions. We have a criteria that wil…

Thank you for your reply. Sad to hear tags are available natively and will take a look at your app along with others.

I also have this need. Seems like a strange exclusion. In 75% of the times I go to use Flow, I come away with the answer “but it can’t do that”. Disappointing. Doing this by sku is going to be a lot more work.

Hi Ian, While there isn’t a direct way to do that, you may be able to use a workaround. What if you set up a flow to send an email when your inventory changes? It would look something like this; [Example flow.JPG]

Thank you SNJ, appreciate you taking the time to reply and help with this. I will see if I can use that workaround to work for our situation. We sell pet food, some of which is general wellness and some is therapeutic. If (1) an order is placed for a therapeutic SKU and (2) the customer hasn’t orde…

Hi Ian, No problem! I actually may have another suggestion. Unfortunately, I don’t believe you can send a customer email (variables won’t work for the email field) automatically without an app. However, you could use this flow to send yourself or a team member an email; [Example flow.JPG] It wou…

I was wondering if there was any update on using product tags in Flow without going with a 3rd party app? I am trying to add an order tag when an order is created and when a line item has a specific product tag. I.e: A product is tagged with “Special-Order-Item”. I now want to make sure all orders …

Product tags have not been added as far as I know - last looked Tuesday this week. I ended up using multiple if line item name contains rather than SKU’s. Due to our naming I was able to use 4 different name queries to cover the 40 SKU’s I needed.

I would like to up this thread, I don’t understand why it is not already built in.

Can Flow send emails based on product tags?

Shopify Plus

Ian_Moffat February 19, 2021, 1:01am 8

Thank you, it will require a number of contains statements, but I think I can get this to work using product titles.

Really appreciate you taking the time to explain and lay out the steps - most helpful.

Ian.

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Can Flow send emails based on product tags?

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