Can I accept payments with a lesser-known cryptocurrency?

Topic summary

A user inquires about accepting a new, lesser-known cryptocurrency on their Shopify store.

Shopify support confirms that cryptocurrency payments are possible through nine approved payment providers (including Coinbase Commerce, BitPay, and Crypto.com), but the specific cryptocurrency requested is not currently supported by any of them.

The user is advised to:

  • Choose an alternative from the supported providers
  • Verify that cryptocurrency payments are legally acceptable in their region

Support offers to forward the specific cryptocurrency name to developers as a feature request.

Community members note that while accepting lesser-known cryptocurrencies is technically feasible, merchants should consider:

  • Limited customer adoption and liquidity
  • Security measures (such as multi-device wallet solutions)
  • Volatility risks
  • Using crypto asset management tools for tracking multiple digital currencies

The discussion remains open with no resolution for the user’s specific cryptocurrency.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

Hi, Is it possible to accept payments with a new cryptocurrency that is not well known?

5 Likes

Hi @Myntcoin ,

Thank you for reaching out to the Community! I’m happy to provide some assistance with accepting payments on the shop, to ensure this gets resolved.

As it currently stands, cryptocurrencies can be considered an acceptable form of payment that’s offered on your online store. For a complete list of all available payment methods that support cryptocurrencies, you can check out our Cryptocurrency documentation.

These include:

  • Crypto.com
  • Coinbase Commerce
  • BitPay
  • DePay
  • OpenNode
  • Strike
  • Lunu
  • Bit2Me Commerce
  • IBEX Pay

As you’re looking for a specific cryptocurrency, I encourage you to browse this list to see if it’s supported by one of the available payment providers. It’s also important to note that you will need to verify that cryptocurrencies are acceptable as a form of payment in your region before you can begin accepting them.

Please let me know if you have any other questions or concerns.

Hi,

Thank you for the answer. Unfortunately the cryptocurrency I need to be accepted in my store is not listed there. How do you recommend I proceed?

1 Like

Hi @Myntcoin ,

Thank you for the prompt response!

In the case the cryptocurrency is not listed within one of the payment providers mentioned above, it would indicate it’s not currently supported. While I can completely understand how that may not be ideal, I encourage you to select another provider from this list as an alternative.

I would however, be more than happy to make note of the cryptocurrency you’d like to use. Would you please be able to share the name of it?

We are always looking for ways to improve the platform and would be happy to share this suggestion with our Developers.

I look forward to your response.

1 Like

Accepting payments with a new and lesser-known cryptocurrency is entirely feasible. The world of cryptocurrencies is continually evolving, with new digital assets emerging regularly. To embrace this opportunity, you can set up your payment processing system to accommodate a variety of cryptocurrencies, including those that aren’t widely recognized.However, it’s essential to prioritize security when dealing with digital currencies. Utilizing a secure wallet that splits private keys across multiple devices can provide an extra layer of protection for your transactions.While not all cryptocurrencies may have the same level of acceptance or liquidity as established ones like Bitcoin or Ethereum, being open to new options can broaden your payment horizons.

Yes, you can accept payments with a lesser-known cryptocurrency, but keep in mind that it may limit your customer base due to lower adoption and less liquidity. It’s important to ensure your payment gateway supports the cryptocurrency and consider the volatility risks. For businesses dealing with multiple cryptocurrencies, crypto asset management tools can help track and secure digital assets efficiently, making it easier to manage payments, investments, and overall exposure to various tokens.