I have purchased a domain name but missed that the spelling is wrong, my error, and i now have a useless domain name.
Can this be cancelled ???
From what I know, once the domain is registered they are no longer refundable.
https://help.shopify.com/en/manual/domains/add-a-domain/buying-domains
Hey, @johnll1 ! Welcome to Shopify Community!
Domains are considered non-tangible, irrevocable digital goods which are not exchangeable or transferrable. Once a domain is purchased, it belongs to the buyer for the year ahead and cannot be refunded. This is outlined in the Domain Registration Agreement which is presented at the time of domain purchase. With that being said, since your domain is misspelled, we can look into providing a possible refund. It’s subject to approval however, there’s a chance that it can be cancelled.
Feel free to create a support ticket by visiting https://bit.ly/3cJkx8V and logging into your account. After then, you’ll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you’ll be able to find the options for support below the help docs that are presented to you.
Once your domain is sorted, don’t forget to set up email hosting so you can communicate with your customers using a custom domain email address. You’ll find more information about email hosting on this page.