Hey, i used the 3 days free triales months ago but now i saw that i have to pay 36 euros for my shopify store even tough i wasnt using it, is it possible to cancel this payment or i have to waste 36 euros ? Pls answer quickly
Topic summary
Main issue: After using a 3‑day free trial months ago, the user now sees a 36 € charge for their Shopify store despite not using it.
Request: Wants to know if the payment can be canceled or avoided, asks for a quick answer.
Context: Shopify is an e‑commerce platform with monthly subscription fees; charges may continue if a store remains active after the trial.
Current status: No responses or decisions yet; no confirmation on cancellation or refund.
Unanswered questions:
- Whether the store was properly deactivated before the billing cycle started.
- Shopify’s policy on refunds for unused subscription time.
- Steps required to stop future charges (e.g., closing the store or canceling the plan).
Outcome: Discussion remains open with no resolution or action items provided.