I’m concerned with this message as I don’t want to lose out on my current Basic Plan while looking into switching themes:
“When you publish Updated copy of Crave you will no longer have access to the Starttheme. The Start theme is only available through the Starter plan. Your customers will see this theme when they visit your online store.”
Any insight will be appreciated!
Hi @GardenofPeden ,
Thank you for reaching out to the Community! I’m happy to provide some assistance with adjusting themes, to ensure this gets resolved. To confirm I’m fully understanding, are you currently on the Shopify Starter Plan?
This plan is directed to those just starting out, who want to begin selling to customers through social media. It provides you with simplified features including a limited theme, called the Start Theme. For more information regarding the Shopify Starter Plan, you can check out the plan details here.
In the case you’re looking to access additional themes, I encourage you to confirm what subscription plan the shop is currently on.
To confirm this, you can:
To access another theme (i.e Crave), you will have to upgrade to the Shopify Basic Plan. This will no longer provide access to the Start Theme or features of the Starter Plan. The Shopify Basic Plan however, is an upgrade as it includes more features for you and your business. For details on the features of the Shopify Basic Plan, you can check out the plan details here.
Please let me know if you have any other questions or concerns.