Can anyone let me know how and if you can go back to a customer if they have a rural address but have not selected the rural delivery charge in NZ? It keeps happening and its approx $6.50 per order, I currently just send the order and don’t question it but its quite a chunk out of the margin. I woul…

Why not include the $6.50 rural delivery fee in the shipping fee for rural areas (based on zones or postal code)? This makes sure they will always pay the additional fee. If would like to use apps for this, we can help you setup a postal code based shipping rates using our app, JsRates . You will ne…

Hi, If you are interested in using a third party solution, you can hide the non-rural for rural areas (using postcodes) using our app ShipMagic . The app works for all Shopify plans including the basic one without the need for carrier-calculated-shipping (CCS). You can install the app and reach out…

Option 1: Setting up shipping zones Option 2: Multi Carrier Shipping label app to integrate with your NzPost account and offer carrier calculated rates at checkout.

Hey @jjones05 , Thanks for reaching out. While relying on customer honesty, this solution works well for smaller stores. If you wanted to automate this process to ensure Rural customers are paying the correct amount, you will need to use a third-party shipping service provider that pushes live rat…

Hi Sniper2824, The app looks great, but it requires CCS and does not work with the Basic Shopify plan unfortunately. Thanks

Hi @RK2024 , As mentioned in my previous answer, we do have the capability to support some types of rates (including the one mentioned by the author in the original question) WITHOUT the need of CCS. Infact, the author of the post is currently using our app. Let me know if you would like a demo of…

@sniper2804 , thanks for your reply. Yes, I would be keen to see a demo. Does the app come at a charge if to be used without the need for CCS? Thanks

Hi, Yes the app will cost you $14/month. For demo, you can reach out to live chat support in the app with your requirements.

Hi Moira Can you please update the link in your post - it is inactive/invalid?

Can I charge extra for rural deliveries in NZ?

Payments + Shipping & Fulfilment

jjones05 June 20, 2024, 3:09am 5

Hi there, I’m one step behind you, and trying to see how to add the option of rural delivery surcharge at checkout (for a user to select if they know they need it) if you can offer any guidance!

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Can I charge extra for rural deliveries in NZ?

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