Shopify aylık planımın parasını ödeyemiyorum param yok hesabı kapatabilirmisiniz
Hi, @Aytas .
Welcome to the Shopify Community.
I understand you’re unable to pay your bill and would like to close your Shopify account. I would like to advise that in order to cancel your subscription and deactivate your Shopify store, you will need to pay any outstanding charges that you might have. If you have no outstanding charges against your account, then you won’t receive a bill after deactivating your store. You can find more information about billing on our understanding your Shopify bill resource. Prior to closing your store, please review our store pre-closing list to ensure you’re not billed in the future. For better visibility, I will also share the list below.
Pre-closing list:
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Make sure that you pay any outstanding charges that you might have. If you have no outstanding charges against your account, then you won’t receive a bill after deactivating your store.
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If you have any third-party apps that have your payment information outside of Shopify, then cancel your service with those apps to avoid being billed externally after you deactivate your store.
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Make sure to turn off auto-renewal for your custom domain on your registrar’s website to avoid unexpected charges.
If you’re having issues with closing your account, I recommend connecting with our support team via the Shopify Help Center to further assist.
How to receive support:
- Log into your account via the Shopify Help Center.
- Select Account > Pause or close your store from the topics provided.
- On the following page, scroll to the very bottom to view our available contact options.
I hope this helps.