Can I create a downloadable pdf from my store?

Topic summary

Initial Question:
Tom_D1 asks how to add a downloadable PDF link (specifically a Returns Policy form) to their Shopify store.

Primary Solution:
Daniel9 provides step-by-step instructions:

  • Upload PDF via Shopify admin files section
  • Copy the generated CDN URL
  • Insert URL into pages using HTML link code

Key Technical Issue:
Multiple users note that Shopify’s default behavior opens PDFs in a new browser tab rather than triggering automatic downloads.

Proposed Workarounds:

  • Alan_Houser: Recommends accepting browser default behavior, as download settings vary by user/device
  • EasifyApps-Zoe: Suggests using .docs files instead of PDFs for immediate downloads, or installing the “Ease Product Attachments” app
  • vortifytech1: Provides detailed JavaScript code solution using fetch API and blob creation to force downloads
  • Wayne35: Recommends third-party hosting (Google Drive, Dropbox, Titlegram) for cross-platform use

Additional Suggestions:

  • made4Uo shares a video tutorial for direct downloads without apps
  • SaDC proposes creating interactive digital flip catalogs

Status: Discussion remains open with multiple viable approaches depending on technical requirements and user preferences.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

Hi Tom,

You should be able to do this by uploading the PDF to the files section of your Shopify admin:

Once you have that URL you can place it into your pages. Depending on how you’re theme’s setup you could use the following HTML:

View](https://cdn.shopify.com/s/files…">View) Returns Policy

Where "https://cdn.shopify.com/s/files…" is the URL you copied from before.

Hope this helps!

4 Likes