Really, as one of the biggest ecommerce platforms you haven’t solved how to create a second shipping label for an order and are recommending duplicating orders to distort analytics data?
Topic summary
Users are requesting the ability to create multiple shipping labels for a single order—a feature notably absent from Shopify’s native platform. Common scenarios include shipping exchanges, forgotten items, or splitting large orders into multiple packages due to size/weight constraints.
Official Workarounds Suggested:
- Create draft orders for replacement shipments
- Use third-party apps (OrderCup, ShipRobot, Multi Carrier Shipping Label)
- Split fulfillment by adjusting product quantities within the original order
- Use PayPal or external services like Shipstation for additional labels
Community Workarounds:
- Duplicate the original order, zero out the payment amount, then generate a new label (preserves customer address data)
- Add a discounted/free product to the existing order to enable a second label
Ongoing Frustration:
This thread spans from 2018 to 2025 with no native solution implemented. Users consistently criticize Shopify for:
- Forcing inefficient workarounds that risk data entry errors
- Distorting analytics and inventory tracking with duplicate orders
- Lagging behind competitors (eBay, Etsy, GoDaddy) who offer this basic functionality
- Ignoring a feature that would improve seller efficiency and platform competitiveness
The issue remains unresolved, with users expressing disappointment and considering alternative platforms.
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