I am looking to add a cancellation policy onto our events products, however, when adding this it is going onto every product page on the website.
Topic summary
Adding a cancellation policy to event products is applying to all product pages, and the poster wants it limited to those event products.
Latest update:
- A responder asked whether the store uses a Shopify free theme or a paid theme. If it’s a paid theme, they suggested the theme developer or an expert may be needed.
- They requested more detail on the desired appearance and asked for screenshots.
Key terms:
- Shopify theme: the design framework of a store; can be free (Shopify-maintained) or paid (third-party), which affects support options.
Actions requested:
- Confirm theme type (free vs paid).
- Provide screenshots and specifics on how the policy should look on event product pages.
Outcome/status:
- No solution provided yet; discussion remains open pending store/theme details and visual examples.
Notes:
- Screenshots are central to clarifying the implementation approach.
Hi, @callumc
Can you tell me a bit about your store, please? Specifically, if this a Shopify free theme or a paid theme you have purchased? If it is the latter then you would likely need an expert or the theme developer themselves to assist here.
Also, can you tell me a bit about how you want this to look with any screenshots if possible?