Can I duplicate a Theme Template and how?

Topic summary

Adding a cancellation policy to event products is applying to all product pages, and the poster wants it limited to those event products.

Latest update:

  • A responder asked whether the store uses a Shopify free theme or a paid theme. If it’s a paid theme, they suggested the theme developer or an expert may be needed.
  • They requested more detail on the desired appearance and asked for screenshots.

Key terms:

  • Shopify theme: the design framework of a store; can be free (Shopify-maintained) or paid (third-party), which affects support options.

Actions requested:

  • Confirm theme type (free vs paid).
  • Provide screenshots and specifics on how the policy should look on event product pages.

Outcome/status:

  • No solution provided yet; discussion remains open pending store/theme details and visual examples.

Notes:

  • Screenshots are central to clarifying the implementation approach.
Summarized with AI on February 24. AI used: gpt-5.

I am looking to add a cancellation policy onto our events products, however, when adding this it is going onto every product page on the website.

Hi, @callumc

Can you tell me a bit about your store, please? Specifically, if this a Shopify free theme or a paid theme you have purchased? If it is the latter then you would likely need an expert or the theme developer themselves to assist here.

Also, can you tell me a bit about how you want this to look with any screenshots if possible?