Somehow an import that I did resulted in the cost of several items multiplied a thousandfold. This means I have a handful of orders with cost that makes cost/profit reporting useles.
Is there any way for me to edit the cost on old orders, or update reports to use the current cost?
Shopify captures the cost at the time of order - this way you have accurate historical data as your costs change. So I don’t think there is a way to change this. Have you tried making another edit to the order (like the note or adding a tag) to see if that makes it capture the new item cost?
Thanks for the offer, but this is something that shows up a lot in the basic analytics. Being able to pay for a third party app isn’t a solution I am interested in.
Shopify, Please Listen.
This issue has been raised for years. One small error—like an import mistake—can ruin all associated reporting, making critical analytics unreliable.
Shopify’s reporting is powerful, but it’s frustrating that there’s no way to correct these mistakes. A single misstep shouldn’t permanently compromise metrics like cost and profit.
Please, give us the ability to fix errors while preserving data integrity. This isn’t just a nice-to-have—it’s essential for accurate, actionable reporting.
We trust Shopify to grow with us. Let’s make this happen.