Issue: Locations auto-created with a fulfillment service have empty address fields (address1, address2, city, zip, province, phone, province_code). Users want to update these details.
Proposed method: Use GraphQL. Get the location ID from the fulfillmentService query, then update via the locationEdit mutation.
Reported problem: Multiple users receive “Location not found” when running locationEdit on fulfillment-service-created locations. The same mutation works on the store’s main location, and the problematic locations can be queried successfully by ID, suggesting the IDs are valid. A screenshot was shared illustrating the successful query and failed mutation.
Support guidance: Provide Partner Support with an X-Request-ID and timestamp for the failing mutation to investigate store-specific issues. Verify the app has the write_locations access scope (fulfillment apps typically have this, and a different error would usually appear if missing), but confirm before escalation.
Status: Unresolved/ongoing. Awaiting Partner Support investigation; no confirmed fix yet.
