Can I get a refund for an accidental Shopify store charge?

Shopify Discussion

Topic summary

  • The poster says they attempted to deactivate their Shopify store, but it did not deactivate and they were charged a few hours later.
  • They are requesting a refund and for the store to be deactivated; there is no response or resolution shown.
Summarized with AI on December 31. AI used: gpt-5.
1

I deactivated my shopify store and it didnt deactivate and charged me few hours ago, can i please get a refund and deactivate my store please.