Can I get a refund for an unexpected subscription charge?

Shopify Discussion

Topic summary

  • Main issue: A user requests a refund for an unexpected automatic Shopify subscription charge.

  • Context: They state they are not using Shopify, noticed a deduction from their salary right after getting paid, and saw an automated charge notification in Gmail that they did not expect or recall authorizing.

  • Request: A refund of the charged amount, citing lack of use and awareness of the subscription.

  • Status: No responses or outcomes are recorded; the request is unresolved and awaiting follow-up.

Summarized with AI on December 31. AI used: gpt-5.
1

Hello :waving_hand: I’m Here To Ask For A Refund Please And I Can Explain I AM Not Using Shopify At All And I Just Got Payed And Didn’t Expect To See A Deduction From My Salary And I Looked And It Says On My Gmail That There Is A Automatic Charge That I Don’t Think I Knew About :sweat_smile: So Could I PLEASE Get Refund Kind Regards Kalvin.