Hello,
I made an account on Shopify, after payment and starting my store. I ended all design and stuff to realize that Shopify doesn’t provide any payment gateways for Iraqi people so all my plans failed.
Now, I want a refund…
best regards
Hi, @BrGH !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
You mentioned that Shopify does not offer payment gateways for people in Iraq. Are you able to provide some more information as to what you are having issues with? For instance, Shopify has partnered with leading international payment providers to support your sales efforts. Your customers can pay in their local currency using their preferred payment method. You can check out the list of available payment gateways in Iraq here.
If you are having issues in regards to billing, then I suggest reviewing our Billing FAQ where you can find all of our accepted payment methods.
Feel free to share more information by replying to this thread, or we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request.
Thanks for your Reply, I have checked all those providers none of them from Iraq, even most all of them doesn’t accept (Iraq) while registering an account.
What I meant by my post was ( Payment providers ) . All of them says (unavailable in your country ) so how I receive my payments?
Thanks
Hi again, @BrGH !
Thank you for following up with additional information.
That’s interesting. The payment gateway landing page is meant to display all of the gateways available in Iraq. Since you are experiencing issues, I recommend reaching out to our Help Center to create a support request as we’d be happy to continue assisting you through live chat, email, or callback. This way, our team can access your account and examine the specific details as to why these gateways are unavailable.
Let me know how that goes!
it didn’t really help much Mac, Thanks for you help..
So, I decided to close my account for now… and disabled my store because after long long checking there wasn’t an appropriate wait to receive payments online from your platform for someone like me.
Thanks.
Hi again, @BrGH !
Thank you for following up.
I appreciate you taking the time to review your payment gateway options and reach out to support. I’m sorry to hear that there wasn’t an acceptable payment gateway that was suited for your region and products. I wanted to let you know that you may find a solution with Additional payment methods. These methods allow your customers to pay for their orders online using something other than a credit card. You can check out our guide here to learn more.
Please keep an eye on the Shopify Changelog to be updated with any major changes in our platform. I filtered the search by Payments so you can quickly take a glance.
Thank you, and all the best!