I forgot to cancel my subscription and I just realized that today when I saw that Shopify took money. I need the money, can someone help me get a refund, I know that Shopify don’t give refunds but I really need it. Please help me!
Hi, @2KeepCool !
Thanks for reaching out here in the Shopify Community.
If you no longer want to be charged, it’s important to deactivate your store completely. You can find out how to do this by clicking on this link.
If you would like to discuss a refund, you can contact our support team directly by clicking on this link here and explaining your situation. However, please note that according to our Terms of Service, section 5, point 10 here, Shopify does not offer refunds, so we can’t guarantee that you will receive one.
May I ask why you want to deactivate your store?