Hi there! I appreciate your feedback on this. We do have location based settings for staff in the point of sale system, but not within the admin at this time. I will continue to share your feedback with our developers on adding this additional setting.
Topic summary
A merchant operating fulfillment centers in both the US and Europe seeks to grant staff members access only to orders from their specific region. This would allow European staff to see and fulfill only European orders, addressing both operational efficiency and privacy concerns when working with third-party logistics partners.
Current Shopify Limitations:
- No native staff permissions exist for restricting access to orders by fulfillment location
- Staff can filter orders by location, but still have visibility into all orders
- Point of sale has location-based staff settings, but the admin panel does not
Suggested Workarounds:
- Order Automator app offers remote tracking features where partners receive secret keys to update specific orders without store login
- Shipstation integration, though the original poster finds it adds unnecessary complexity, cost, and potential errors
Status:
Shopify staff acknowledged the feature request and committed to sharing it with developers, but no implementation timeline was provided. As of two years later (per follow-up), this functionality remains unavailable natively within Shopify. The discussion remains unresolved with multiple users expressing need for this capability.
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