Can I have a currency converter but revert to local currency at checkout?

Store Design

Topic summary

A store owner selling high-ticket items faces substantial conversion fees when processing refunds for international sales paid in foreign currencies. They want to display a currency converter for customer convenience while charging exclusively in Australian dollars at checkout.

Proposed Solutions:

  • Use a display-only currency converter app (e.g., “BEST Currency Converter” or “Auto Currency Switcher”) that shows prices in multiple currencies but processes all transactions in AUD
  • Add a clear notice at checkout explaining that all charges are in AUD and displayed conversions are estimates only
  • For Shopify Plus users, explore custom multi-store setups for more granular currency control

Current Status:
The store owner has installed a currency conversion app and is working on adding a checkout notice by modifying theme content. They’re currently seeking guidance on which specific field to use for the message among numerous available options in the checkout page settings.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.
2

hi @shelleyd

Totally understandable, especially with high-ticket items where conversion fees can really add up.

Unfortunately, if you’re using Shopify Payments with Shopify Markets, customers are charged in the currency they select at checkout. There isn’t a built-in way to display other currencies but still charge only in AUD.

Here are a couple of options to consider:

1. Display-Only Currency Converter
You can use a display-only currency converter app (like “BEST Currency Converter” or “Auto Currency Switcher”) that shows prices in the customer’s currency but always checks out in AUD. This avoids conversion fees but may confuse some international customers since their checkout total switches back to AUD.

2. Add a Notice at Checkout
If you go with a display-only converter, consider adding a note near the cart or checkout like:
“All orders are charged in AUD. Currency conversions shown are for display only.”

3. Custom Shopify Plus Setup
If you’re on Shopify Plus, you may be able to create custom logic or multi-store setups to manage currencies more granularly, but that’s a bigger lift.