Question I was wondering if there is a way to have the address hidden from the my customer so they do not see where the main location is, don’t want them coming to the warehouse
Can you please let me know , where on your websites address is shown .
Please share website URL
Hi @SilentHRTD ,
To provide the best advice possible, can you specify if you refer to your store address within Settings or the one within the Shipping setup?
The address you have entered in Settings > Store Details is only visible to you on your Shopify billing. If you’ve edited those templates to include this information, this address can be visible in your order confirmations and other email notifications. If you haven’t made changes to these notifications, you don’t need to worry about customers seeing that address info.
However, the address you have set as your shipping origin under Settings > Shipping will be displayed on the shipping label if you purchase it from Shopify. Here’s our doc on Shipping Labels and a test label to show you how the label will appear:
A shipping label should have your address in case of returns or to let the carrier know where to return the shipment if it can’t be delivered to the recipient’s address. If you don’t feel comfortable using your home or warehouse address, you might consider u****sing a PO Box or a virtual mailbox. These options provide you with a separate business address to protect your privacy. Also, virtual mailboxes are often located in prestigious locations, giving you a professional business image.
Hopefully, you find this information helpful! Let me know if you have any additional questions.
Hello yea, my address is show on the shipping label when printed it from my shopify store so you saying I would have to go into the setting to change it?
Hi again @SilentHRTD ,
If you’re buying shipping labels through Shopify Shipping, the address you have set as your shipping origin under Settings > Locations will be displayed on the shipping label.
You can update it to a different address, PO Box or virtual mailbox if you head over to admin Settings. Then select Locations and click on the default location to update it.
Let me know if that works for you and if you’re buying labels elsewhere.