Hello everyone, I have a few questions, I bought my custom domain on shopify, but I want to cancel the $ 29 package and stop my shop, does that mean I will lose my custom domain name? Or if not, how can I keep it?

Hi, @AleksaAleksic Sorry to hear you want to close your shop! Is there anything I can help you with? In regards to your domain name, you can certainly keep your domain after closing your Shopify store. To do so, you will need to transfer your domain away from Shopify to another provider. You can f…

Hello Elle, I just saw your answer now, and it helped me a lot, thank you very much!

You’re very welcome! Hope you have a lovely week.

Hi I bought my domain all the why in July of 2020 it was working fine all year but, recently it refuses to open on any browsers

My domain is : euphorice.com i bought my domain from shopify it’s self

Thanks for following up! It looks like there are no records set on the domain, which is odd since they should be set automatically. We’ll definitely need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at thi…

Can I keep my custom domain if I cancel my Shopify package?

Technical Q&A

Elle May 7, 2021, 8:30pm 6

Hi, @EuphoricE

What is your domain?

Also, what provider did you purchase it from?

Happy to help!

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Can I keep my custom domain if I cancel my Shopify package?

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