Can I limit file upload size in my online store?

Technical Q&A

Topic summary

Limiting upload size below Shopify’s built-in 20 MB cap is the central question. The main update provided is that this limit is native to Shopify and cannot be changed through the platform’s standard settings.

Key points:

  • Shopify has a built-in maximum upload size of 20 MB.
  • There is no native setting mentioned for lowering that limit.
  • A suggested workaround is to use a third-party app from the Shopify App Store.

Outcome:

  • The discussion reaches a partial answer: lowering the file size limit is not supported directly in Shopify settings.
  • No specific app, implementation steps, or confirmed solution is provided, so the practical resolution remains open.

The thread is short and focused, with no code, screenshots, or attachments needed to understand the exchange.

Summarized with AI on March 7. AI used: gpt-5.4.
1

Hi,

I was wondering if it is possible in Shopify to restrict the file size being uploaded to the store.

I’m aware that we have an upper limit of 20mb but I want to know if it is possible to bring this down, restricting what can be uploaded to the site.

Thanks,

Max

2

Anyone able to help me on this?

3

Hi @MaxJDS ,

The 20mb file upload feature is built in by Shopify and you can’t edit it in settings. However, you can edit it with the app, please refer this link: https://apps.shopify.com/

Hope it clear to you.

1 Like