Can I make an invoice and send it to customers?

Topic summary

A merchant seeks a way to generate and send formal invoices to business customers who need official documentation for tax and record-keeping purposes, beyond Shopify’s standard order confirmation emails.

Shopify’s Native Options:

  • Manual invoice creation available via Admin > Orders > Create Order, allowing merchants to send payment requests or mark orders as paid
  • Free invoice generator tool exists but requires manual input
  • Order Printer app provides basic invoice templates but is considered limited

Workarounds & Solutions:

  • Modify order confirmation emails to include required tax information (GST/VAT numbers, “tax invoice” wording)
  • Edit Order Printer app templates using basic HTML to add tax details and proper invoice formatting
  • Add direct invoice download links to confirmation emails through code customization

Third-Party Apps:

  • Invoice Wizard and Oxilayer PDF Invoice Generator offer automated PDF generation with customizable templates
  • Zoho Invoice/Inventory provides free automated invoicing (up to 1,000 orders/month) via integration tools like Make.com or Zapier
  • Region-specific options available (e.g., Easybill, Billbee, Lexoffice for Germany)

Key Limitation: Shopify cannot generate invoices for already-paid and fulfilled orders, requiring workarounds for post-purchase invoice requests.

Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.

Hi, very surprising that Shopify doesn’t have a way to print an invoice. I was looking around for a while thinking I must just be missing something obvious. It’s quite shocking honestly.

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