Can I make an invoice and send it to customers?

Shopify Discussion

Topic summary

A merchant seeks a way to generate and send formal invoices to business customers who need official documentation for tax and record-keeping purposes, beyond Shopify’s standard order confirmation emails.

Shopify’s Native Options:

  • Manual invoice creation available via Admin > Orders > Create Order, allowing merchants to send payment requests or mark orders as paid
  • Free invoice generator tool exists but requires manual input
  • Order Printer app provides basic invoice templates but is considered limited

Workarounds & Solutions:

  • Modify order confirmation emails to include required tax information (GST/VAT numbers, “tax invoice” wording)
  • Edit Order Printer app templates using basic HTML to add tax details and proper invoice formatting
  • Add direct invoice download links to confirmation emails through code customization

Third-Party Apps:

  • Invoice Wizard and Oxilayer PDF Invoice Generator offer automated PDF generation with customizable templates
  • Zoho Invoice/Inventory provides free automated invoicing (up to 1,000 orders/month) via integration tools like Make.com or Zapier
  • Region-specific options available (e.g., Easybill, Billbee, Lexoffice for Germany)

Key Limitation: Shopify cannot generate invoices for already-paid and fulfilled orders, requiring workarounds for post-purchase invoice requests.

Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.
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You can try our Oxilayer PDF Invoice generator app: https://apps.shopify.com/pdf-printer

It should fit your needs. There is the option to include invoice or receipt PDF download link into Shopify “Invoice”, “Order confirmation” or other email. Also PDF templates are fully customisable, so you will be able to insert any necessary information for your invoice.

Here is how it can be configured: https://www.youtube.com/watch?v=zZmc4LsVTnI