Can I make my existing website ADA compliant with addons?

Shopify Discussion

Topic summary

A merchant asks about converting their existing Shopify website to be ADA compliant and whether addons are available to help achieve this.

Shopify support responds by clarifying that merchants are ultimately responsible for meeting accessibility laws in their jurisdictions, though Shopify provides resources to assist. They recommend:

  • Reviewing Shopify’s accessibility policy
  • Browsing accessibility apps in the Shopify App Store
  • Consulting the Help Center article on theme accessibility, which covers alternative text for images, slideshows, video support, and design considerations

A follow-up question raises concern that apps only claim compatibility with “most themes,” making it difficult to verify if they’ll work with a specific existing theme. Support advises identifying the specific app and theme in question, and emphasizes that contacting the app developer directly is the best way to confirm compatibility and features, since third-party developers know their products best.

The discussion remains open with no definitive solution provided for ensuring app-theme compatibility.

Summarized with AI on November 18. AI used: claude-sonnet-4-5-20250929.
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Hi @cjacobson ,

Thanks for getting back. I’d be happy to help you find something more specific for your theme.

Please let me know which app state that it works with most themes and what the theme that you use?

Keep in mind, those apps are third party apps and if you see an app that feels like a good fit, you can always **contact their developer **to confirm on any questions you may have. They know their apps features inside and out, so they will be the best place to find out more about a specific app.