Can I open a new store with the same email after closing the old one?

Technical Q&A

Topic summary

Main issue: Whether a new Shopify store can be opened with the same email after closing the old one.

  • Answer: Yes. You can open multiple Shopify stores using the same email.

  • Constraint: Each store is a separate account and accessed via its own admin; each must have a unique myshopify.com URL.

  • Key terms:

    • myshopify.com URL: The default store address assigned at signup.
    • Custom domain: A customer-facing web address (e.g., www.example.com) you can connect to replace the default URL.

  • Resource: A link to the Shopify Help Center on domains was provided to guide changing/connecting a custom domain.

  • Status/Next steps: Clarification given; the responder asked why the current store is being closed and offered support. No final resolution or actions recorded; discussion remains open.

Summarized with AI on February 22. AI used: gpt-5.
1

If i close my store can i open a new one with the same email ? Or shopify doesn’t help me with that ?

2

Hey @Katianakate ,

You can totally open more than one Shopify store using the same email credentials, but currently, each store is a separate account and would be accessed through a different admin. This would also mean that the unique myshopifyURL would need to be different.

By default, your online store has a myshopify.com URL when you sign up for Shopify. If you want to change the web address that’s displayed to customers while they browse your online store, then you need to use a custom domain, such as www.example.com. You can read more about domains below:

May I ask why you are looking to close your current store? We are here to help if you have any questions or are facing some issues.