I am a student and I started my store for my university final business report presentation. Now today is my presentation and my free trial is finished. Can I contact Shopify support to grant me access to my store for a month for free on a student basis?
Topic summary
A student needed to reactivate their Shopify store for a university business presentation after their free trial expired. They inquired about obtaining free access for one month or less.
Resolution:
- Another user advised contacting Shopify support directly to explain the situation and request assistance
- The student followed this guidance and reached out to Shopify support
- Shopify granted access and resolved the issue, allowing the student to proceed with their presentation
Key Takeaway: While stores can be reactivated by clearing outstanding payments, requests for additional free access require direct contact with Shopify support for case-by-case consideration.
Hello @Mirza2005
I know you can always reactivate your store and clear out any outstanding payments.
However, for additional free month, You will have to connect with Shopify support and explain ypur concer better and they will assist best.
Please visit Here and log in to your account to create a support request.
After visiting the link and logging in, you’ll be prompted to select the topic of your concern so to get you connected to the support team. Please let me know if this was helpful.
Claire,
Return Prime.
Thanks for your Assistance @ReturnPrime !! I already contacted the Shopify support and they have granted me access and resolved my issue.
Regards,
Mirza