I just upgraded from the trial account to the “retail” account and all my work on building out the site is gone. Is there any way to retrieve it?
Topic summary
Main issue: After upgrading from a trial to a “retail” account, the user found that all previously created site build work is missing.
Latest update: The loss was noticed immediately following the upgrade; no additional context was provided.
Request: The user asks if there is any way to retrieve the lost site build.
Details provided: No error messages, screenshots, or recovery steps attempted were shared; no specifics on themes, pages, or settings affected.
Outcome/status: No responses or solutions yet. The thread is open and unresolved.
Next steps: Awaiting guidance from support or the community on whether pre-upgrade site configurations can be restored.