I accidentally edited my one of the products description and now I want get an old description back. Is it possible to do that?
Topic summary
Accidental product description edit in Shopify; user asks if an old description can be restored.
- If the change was already saved in the admin, there’s no built-in way to revert. The only immediate option is Ctrl/Command+Z on the page before navigating away.
- Without a backup, Shopify doesn’t provide an easy rollback.
Ablestar representative suggests their Bulk Product Editor app can undo edits if the change was made with that app (support articles linked).
- Product descriptions are stored as HTML (controls formatting/links). When editing via the app, use the HTML view or copy the HTML from the product page to preserve formatting (guide linked).
- The app has a free tier allowing 5 edits per 30 days; support email provided for help.
Outcome: No native Shopify solution confirmed for restoring a saved edit; third-party app offered as a workaround. The thread ends without confirmation that the original description was recovered.
@DariusV unfortunately if you have saved you may not be able to revert, best you can try is ctrl-z or command-z while on that page from admin panel
thank you
Hello,
My name is Alison, I’m the Customer Success Specialist for Ablestar apps. Unfortunately there is not an easy way to revert an edit with the base Shopify program (unless you have a backup as others have mentioned).
If the edit had been made with our Ablestar Bulk Product Editor app, you could easily undo it. You can read more about undoing edits with the Bulk Product Editor here, https://support.ablestar.com/article/39-undoing-a-product-edit.
Editing the description with an app can be tricky as the field is stored in HTML. The HTML is what controls the formatting, spacing, links, etc. for the field. You will need to use the HTML version of the description inside the Bulk Product Editor to maintain the formatting. If you do not know HTML it is OK , you can pull it directly from the product page by clicking the ‘show html’ button. You can read more about editing descriptions with HTML here, https://support.ablestar.com/article/79-modifying-product-descriptions-with-html.
The app also currently has a free version available that allows for 5 edits in any 30 day period, so you can try it out without incurring any costs. If you have any more questions you can reach out to us directly at support@ablestar.com.
Best,
Alison