Why is it that I can’t find and answers online or a way to actually contact someone in support. I am trying to start a boutique and would like to know of it is possible to run multiple stores on a single POS system. If anyone could get back to me. That would be great.
I cannot answer your question but have been working with this service for the past several months. I have been using the starter plan to see what can develop before trying a higher package. It has been frustrating as live support is very limited at this low level. As soon as it looks like I will be able to build customers I plan to move up and if support is not better I will have to find another e-commerce host. There are just not enough options for the starter out there and ebay or esty does not provide the flexibility I am looking for. Hang in there if you can. Every transaction has gone flawlessly for me and the reporting at the starter level is just what I need to pay my taxes. So there are pros and cons here. Hopefully you will get a response soon.
1 Like
Hello, @Pickle619 !
We always have 24/7 live support available, let me walk you through the best way for you to access this. Our live support can be reached via our support portal here. Simply select the relevant topics until the live support options appear, you will then be connected to a live support agent. Selecting the topics is essential - not doing this correctly will result in appearing to be"stuck in a loop".
As your query is POS related: Try selecting the options “Store Management” then “In person retail and POS” then scroll down on the page that opens - here you’ll see the live chat option. Thank you!