Hello Shopify Staff,
Wow, did I make a mistake. I signed up for the mid-level during the trial and never switched back to the lower level plan and have been getting charged $120 for the last 5 months. Is there any way to view my activity to see that I haven’t done anything to the site or even made a sale and just put that amount paid towards a year for the lower level plan.
I literally have spent $600+ without using the site or making any sales 
, any help would be great.
Hey, @iliveinohio !
Thanks for getting in touch about this.
For this, you will need to reach out to live support, as this is the only secure way we can access your account and discuss a possible refund. Keep in mind, as per our Terms of Service, section 5, point 10. Shopify does not offer refunds, so this is not guaranteed, but you can always explain your situation to support.
Our live support can be reached here. Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. Thanks so much!