Hey, @Apoflo05
Thanks for reaching out in our Community forums and for sharing your concern, I’m so happy you were able to find a solution to your question.
As @Harel mentioned, navigating to your orders section and selecting an order will allow you to view the Timeline section which will show all of the changes made to that order. Additionally, you can use this section to communicate with staff, attach files, and link to other products, orders, and customers. Feel free to check out our great resource that highlights a few other key functionalities.
Another helpful resource would be to go over your staff permissions. These permissions determine the level of access that your staff have to your store. It may be a good idea to review and make any changes based on their role. We have an article that covers this here.
Kindly reply back to this thread with any questions or updates and we can continue our conversation further!