Issue: A minor (under 18) set their legal name as the owner of a Shopify store and asks if ownership can be transferred to a guardian while they retain access as a staff member, to avoid losing existing work and investments.
Feasibility: A Shopify support representative confirms that transferring account ownership to legal guardians is possible through authenticated support channels.
If the store is under review: If there’s an email about a review or required account changes, the user should reply directly to that email requesting the ownership change.
If not under review: The user should contact Shopify’s live support via the Help Center link, sign in, select the closest topic/issue, and request escalation; live support options appear at the bottom of the help articles.
Status/next steps: No in-thread resolution; the outcome depends on contacting Shopify support as instructed. The specific step of adding the original poster as a staff member is not explicitly confirmed in the thread.
my parents on building an e-commerce business, however I put my legal name as the owner and I’m currently under 18. Is it possible to transfer ownership to a guardian and they can add me as a staff member, and therefore I’ll have access to my business? If possible please give me instructions on how to do it. I’m passionate with my business and I already have so much done and I don’t want to lose all my progress, especially because I invested a lot in this
Congratulations on the launch of your new business! And good for you on reaching out to get support with this. This is something that our authenticated support channels can absolutely help with.
Are you currently going through a review on your store? It’s totally okay if you are. Our support team that handles reviews can assist in transferring the account ownership to your legal guardians.
If you have an email regarding any reviews or changes needing to be made to your account, please reply back to that email directly with the request to change ownership of the account.
If you do not, please reach out to our live support and request that this be escalated for further assistance. To access our live support, please follow this link: Shopify Help Center. Next, you will want to follow the on screen prompts to sign in, choose your closest topic and issue and at the bottom of the help articles provided will be all available live support options.