Can I use dual-screen checkout with POS hardware on Shopify?

Topic summary

Main issue: Need a dual-screen checkout for a retail store using Shopify POS (Point of Sale), with one screen facing the customer to show the order live as items are rung up.

Context: The business is transitioning to Shopify POS. Shopify POS hardware is working well in a coffee shop area, but the main store needs a different setup featuring a customer-facing display.

Key questions:

  • Does Shopify provide a POS hardware configuration that supports a built-in customer-facing display?
  • If not, can non-Shopify/third-party hardware be used with Shopify POS to create a two-screen setup that shows the order to customers in real time?

Current status: Another participant reports the same need and difficulty finding answers. No solutions, recommendations, or confirmations are provided yet. The discussion is open with no resolution.

Summarized with AI on December 17. AI used: gpt-5.

We are transitioning our store to shopify POS. We have a coffee shop area, and bought the shopify POS hardware, works great. However, my wife wants a different checkout for the main store. She wants a setup where there are two screens, one facing the customer showing them their order as it’s being rung up. We have seen this at other places we’ve gone. Is there a shopify POS hardware setup like this? Or can you purchase non-shopify hardware and get it working with shopify?

Following as i would love to know this as well and struggling to find an answer