Can I use If/Else statements in customer notification email subjects?

Technical Q&A
1

Hi,

I’m wondering if I can use If/Else statements in a customer notification email subject. I’d like to change the subject so that:

  • IF complete order is fulfilled the subject be “Your order is ready for pickup”
  • ELSE order is partially fulfilled the subject be “#/# items are ready for pickup”

Screen Shot 2019-29-3 at 20-03-30.png
Screen Shot 2019-29-3 at 20-03-30.png1429×1224 57.1 KB

2

In case anyone else is looking for this - this is possible. We’re using it for click & collect / store collection to change the subject line on the shipping confirmation from ‘Your order has been shipped’ to ‘Your order is ready for collection’.

3

Hi Chris,

Thanks for your confirmation.

Could you let me know how to do that please?

Thanks,

Mathieu