Merchant plans a temporary closure for a few weeks but wants to keep accepting orders, adding a warning in shipping service names that dispatch will occur after reopening. They ask if late dispatches could harm search rankings or lead to chargebacks for non-dispatched orders.
Outcome: No concrete decision or policy guidance provided. Key questions about external SEO impact and chargeback risk remain unanswered. Discussion appears open/ongoing.
Hello. We are closing for a few weeks. We want to keep taking orders. I intend to change the shipping service names to include a warning that orders will not be dispatched until we return.
My question is: do we get penalised in any way for having ‘late’ dispatches of orders (e.g. search-engine ranking demotion, chargebacks granted for non-dispatched orders)
Many thanks.
Hi @iniudicatus ,
This is Theodore from PageFly - Shopify Page Builder App.
For solving the problem about the Penalised For Late Shipments:
Changing the names of your shipping services to indicate shipping time delays due to temporary shutdowns requires special attention, especially when it involves platforms like eBay, Amazon or Etsy.
These platforms often prioritize providers that offer fast and reliable shipping, so any shipping delays could affect your visibility in the results.
I’ll be so happy if my suggestion can help to solve your problem. If you have any further questions, please feel free to tell me.
Best regards,
Theodore | PageFly