Until 2 days ago, I could edit the available quantity on items with multiple variants. Now, this is greyed out.
Additionally, when I click all of the variants to edit the quantity, they are all selected but I no longer have the ability to edit each variant individually. They all have to be the same, which does not apply to ANY of my shop items.
Is there a fix for this, or is my store just having some sort of frustrating glitch?
Hey there @BooksAndCoffee ,
I canāt tell from your screenshot, but I am curious if you are on the āAll locationsā view? If your shop has multiple locations, then there should be a location picker defaulted to āAll locationsā. You should be able to switch it to the specific location you want to modify quantities for, and the fields should no longer be greyed out once you have done that.
Also having this issue. @BooksAndCoffee did you manage to fix this?
It was the ālocationsā, which weāve never had to select before. Change the location and you should be able to adjust them all again.
It doesnāt fix it for when I need to adjust multiple at a time, though.
Thereās still the issue of trying to adjust the prices of many at once without having to use the bulk editor. Do you know how to get that pop-up back to be able to adjust more than 1?
Once you select your single location, you should be able to manually update the quantities directly in the inputs for all the variants you want to update. You can update as many as youād like and then save the product.
Otherwise, I think the bulk editor is likely your best/most efficient option for this. You can select your variants, then click āBulk editā and directly update quantities through the bulk editor.
Iām afraid I donāt understand. I am having this issue as well since only a few days. I only have one location in my settingsā¦ I was able to bulk edit quantities before but now they are greyed out. I donāt see a location option in my products list.
Could you please describe what you did exactly to āselectā the location?
Thank you!
Iām having the same problem, I need to change multiple products āavailableā and I as of today can no longer do this. Very weird and frustrating as I need to remove products that are unavailable right now!
This doesnāt solve the original issue but for your immediate needs you can bulk-edit quantities in the āinventoryā section.
I only have one locationā¦and it is not working for me. I have used this for years. It is super frustrating. I also hate that when I am in an individual product, it now has them grouped by one particular varient. I never did this or asked for it..one day that just suddenly appeared. I wonder if they are related.
Hi there, @Renee_Brandt . Thanks for following up on this thread! If you go to the section in your product page where your variants are listed, you can select the checkbox that lets you highlight all of your available variants. From there, a ābulk editā button should appear that you can use to then edit the quantities for all of your variants across all of your desired locations. This should help you edit your product quantities from your product settings page. As for the variant groups, this is to help with organization to help maintain accuracy when adjusting quantities from groups of items that share or have different variant option values.
Your first point is literally what most people on this thread can no longer do because the quantity columns are greyed out in bulk editorā¦
The āBulkā edit feature wasnāt ever fixed for this, but we could at least edit quantity. Iām hoping shopify can fix the error with bulk editing soon, itās incredibly frustrating
Where can I change this? This suddenly started happening to me and this is a really, really serious problem for our business if we canāt do this. It just suddenly started for us earlier today and we canāt bulk edit quantities either. Manually changing them one by one is completely out of the question as well, for example when a big delivery comes in.
Can you share a screenshot of what exactly you are seeing? Are the cells completely greyed out/do they show the quantity? Does hovering over the cell show a tooltip of any sort?
And are you saying you canāt edit quantities on the product page, nor selecting variants and going through āBulk editā? What about going to the āInventoryā section of the admin?
Sorry for all the questions, just trying to diagnose what may be going on here.
This is bad, I dont know what change shopify applied but this also changed how
{% if product.selected_or_first_available_variant.inventory_quantity < 1 %}
works. This legacy bit of code use to work just fine and now its outputting 0 even though we have active stock. I got my invetory ammounts greyed out? why would you make such a change? how can I edit my inventory quantities from the PDP and why even thought I got inventory its outputting 0? what alternative can I use to check inventory in liquid?
EDIT: for anyone looking for an alternative, only if you are looking for stock availability, and if you dont need quantities and only rely on a liquid solution as you did for years, but shopify decided to remove this feature instead of adding new variable naming conventions for new features sigh use the below
product.selected_or_first_available_variant.available == false
