Can not upload gifs and pictures

Shopify Discussion
1

Hi ,

I am having issues with uploading new pictures and Gifs on my store. The loading times are taking forever and the pics and gifs are not uploading on my store. What can be done? See below two pictures. I was not able to upload any pictures since last night. Once it said server error. The pics and gifs are usual size so I do not understand why it does not work.
Thanks!

Seby897_0-1671786352063.png
Seby897_0-1671786352063.png400×289 115 KB

Seby897_1-1671786514953.png
Seby897_1-1671786514953.png400×309 41.6 KB

2

Hi @Seby897 ,

Could you please share your GIF image here? So, I can check it with my store and let you know if I face the same issue or not.

3

Hi,

it works now. Thanks for your support!

regards

sebastian