Can POS Pro app be used for self-checkout in B&M stores?

Retail & Point of Sale

Topic summary

Users are exploring whether Shopify’s POS Pro app can be configured for self-checkout in brick-and-mortar stores, specifically by restricting access to administrative functions while allowing customer-facing operations.

Current Status:

  • Shopify POS/POS Pro does not natively support self-serve checkout functionality
  • Multiple users have requested this feature, and Shopify’s development team has been made aware of the demand
  • No official timeline or commitment for implementation has been provided

Workaround Available:

  • One user developed a custom self-checkout solution and packaged it as a third-party Shopify app (pendoo.io)
  • This solution is reportedly being used by several stores in the US and Europe

The discussion remains open, with users awaiting either official Shopify support or exploring third-party alternatives for self-checkout capabilities.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Has anyone successfully used the POS pro app for a self-check out station in B&M? Were you able to limit the access to main menu functions like register, orders, settings, etc. while still allowing the functions needed to input new customer info, pull up existing customer info and checking out? I CANNOT figure it out!!!

2 Likes
2

Any luck with this Jennifer? I want to do this too!

3

Wondering the same thing.

4

Hi there, @natedawg23 ! Thanks for taking the time to reach out to the Shopify Community with your question around self-serve checkout and Shopify POS!

At this time, Shopify POS, or POS Pro, does not support a self-serve checkout function. However, we’ve been receiving a fair amount of feedback around this feature request, and our developers are aware of the desire for such functionality to be available. I’m going to take the time to fill out a feedback request on your behalf, and make our developers aware of your desire for this functionality. I can’t promise what sort of outcome may result from sharing this feedback with the team, but you can trust that the appropriate folks at Shopify will see your request. Thanks again for following up here!

4 Likes
5

Awesome. Thank you!

6

Hi, is there any updates regarding self checkout?

7

@Saralil we built our own self-checkout for our shop some time ago. We packaged it all up as a Shopify app fairly recently - have a look a pendoo.io. We already have several shops working with us in both US and Europe. Turns out it wasn’t just us! Let us know if it’s interesting to you?