Can Product Reviews Be Translated to English in Klaviyo on Shopify?

Shopify Apps

Topic summary

A user seeks ways to translate Klaviyo Reviews from Dutch and German into English for their Shopify store to reach international customers.

Original Question:

  • Can reviews be manually edited in Klaviyo for translation?
  • Are there apps or integrations to automate review translation?
  • How to display reviews in multiple languages?

Suggested Solutions:

  • Manual editing: Reviews can be edited directly in Klaviyo’s dashboard, but this is time-consuming for large volumes
  • Third-party apps: Langify or Weglot can automatically translate store content including review widgets based on user language preferences
  • Custom development: Google Translate API integration with Klaviyo (requires developer assistance)
  • Alternative platforms: Judge.me allows displaying both original and translated reviews

Current Status:
The discussion remains unresolved. Another user confirmed experiencing the same issue, noting that neither Shopify’s Translate & Adapt nor Klaviyo Reviews natively support this functionality. The original poster has not yet found a working solution.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Hi Shopify Community,

We use Klaviyo Reviews to collect and display customer feedback on our Shopify store. A large portion of our reviews are written in Dutch and German, but we’d like to display them in English to better connect with our international audience.

Does anyone know:

  1. If it’s possible to manually edit reviews in Klaviyo to translate them to English?
  2. Are there any apps or integrations that can help automate this process or allow for review translations?
  3. How do you handle displaying reviews in multiple languages on Shopify stores?

I’d love to hear any advice or solutions you’ve used for this issue.

Thanks in advance for your help!

2 Likes
2

Hi @JarnoBroekkamp

Yes, it’s absolutely possible to handle review translations in Klaviyo and Shopify, but the approach depends on your specific needs. Here’s how you can tackle the situation:

1. Manually Editing Reviews in Klaviyo- In Klaviyo Reviews, you can manually edit customer reviews to translate them into English. To do this:

  1. Go to the Klaviyo dashboard and navigate to the reviews section.
  2. Locate the specific review you want to edit and click the edit option.
  3. Translate the review manually and save the changes.- While this method works, it’s time-consuming, especially if you have many reviews. It’s better suited for key reviews you want to feature prominently.

2. Automated Translation Apps or Integrations- Unfortunately, Klaviyo itself doesn’t have a built-in feature to automatically translate reviews, but you can use third-party tools:

  • Langify or Weg-lot: These Shopify apps can translate your store, including the review sections, into different languages automatically.
  • They can work with Klaviyo’s reviews widget, ensuring translated reviews display based on the user’s preferred language.
  • Note: Automated translations may require occasional tweaking for accuracy.- Google Translate API: For custom solutions, you could integrate Google Translate API with Klaviyo reviews. This will require developer assistance to set up, but it can automate the translation process for all reviews.- These tools are great for automating translation and handling multilingual audiences.

3. Displaying Reviews in Multiple Languages- If you want to show reviews in both the original language and English, you could:

  • Create a custom section or tab in your reviews widget to toggle between languages.
  • Use apps like Judge.me (integrates with Shopify) that allow you to display translated reviews while keeping the original text for authenticity.

Personal Take

In your case, I’d recommend automating the process with an app like Weg-lot or Langify. They’re user-friendly, integrate seamlessly with Shopify, and save you from manually translating every review. This way, you can focus on enhancing your customer experience without spending hours on translations.

If you need detailed steps for setting up any of these tools or translating reviews, let me know! I’d be happy to guide you through.

Best regards,
Daisy

1 Like
3

Hi @JarnoBroekkamp , did you found a solution? Also having the same problem here as it is not possible in either Translate & Adapt nor Klaviyo Reviews.

4

Hi, unfortunately not!